Privacy Policy

PRIVACY STATEMENT 

VNATRIP company (hereinafter only referred to as “VNATRIP or ”We”) takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using the VNATRIP website

I. PRIVACY POLICY

1. What we collect

When you book tours We may collect the following information:
Your name, gender, date of birth, address, email, phone number, interests, etc.


2. What we do with the information we collect

We require this information to capture your needs and provide you with a better service, in particular for the following reasons:
      - In order to provide the relevant Service Providers to complete the registration and booking of your tour.
      - To upgrade our products and services.
      - To keep in touch with you in necessary cases during, before and after the use of our services
      - Customize the website according to your preferences.
      - From time to time, your personal information may be shared and disclosed to law enforcement or investigative authorities if required by law, or necessary to prevent and detect criminal offenses and prosecute the law to protect the rights of customers.

We appreciate your trust in choosing www.vnatrip.com to book tours online. Therefore, we will always ensure and protect the privacy and confidentiality of your personal information with the highest sense of responsibility

II. PAYMENT SECURITY 

All payments made are processed by a PCI/DSS-compliant (these are payment card industry security standards) payment processing service engaged by us. VNATRIP do not store any information related to your card in VNATRIP system. Your card information is totally secured at the MasterCard System and the Bank for Foreign Trade of Vietnam (Vietcombank).
Currently, VNATRIP system accepts VISA, MasterCard, JCB, American Express, Paypal

1. DATA SECURITY

VNATRIP  has taken the necessary technical and organisational measures to protect the personal data provided. Our employees and all persons involved in data obliged to comply with the data protection laws and to treat personal data confidentially. We use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an "s" (https://) is added to the address component http://, or closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.

2. COOKIES

A cookie is a small information file that is required to be stored on your computer hard drive. Once you agree, the file will be archived and help analyze website traffic or let you know when you visit a particular site.

Cookies allow web applications to respond to you personally. The web application can tailor activities to meet your needs, likes and dislikes by collecting and saving information about your preferences.

We use traffic cookies to determine which pages are currently being used. This helps us analyze website traffic data and upgrade our website to meet our customers' needs. We only use this information for statistical analysis purposes and then delete the data from the system. In addition, cookies help us bring you a better website by enabling us to monitor pages that you find useful or not useful. A cookie cannot help us access your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can often change your browser setting to refuse cookies if you want. This can interfere with your maximum benefit from the website.

3. SOCIAL NETWORKS

Our website contains links to social networks (Facebook, Instagram, Twitter, Google+, you tube). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties. We use the so-called 2-click solution. This means, in general, that no personal data will be passed on if you visit our site.
 

 
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Why book with us?

  • All of our tours are best-value guaranteed.
  • We're here 24/7 - for travel support.
  • All of our tour guides and travel consultants are local, well trained and experienced to ensure your satisfaction.
  • Simple booking process - instant confirmation.